Privacy Policy

NUVZ AI Tech Solutions (“we”, “us” or “our”) operates nuvzai.com and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, how we keep it secure and the choices you have. By using our website or services you agree to the practices described here.

Information we collect

• Contact details you provide through our enquiry form, by phone or email — such as your name, phone number, email address and the service you are interested in.
• Campaign data needed to deliver our services, such as recipient lists, message content and call records you authorise us to process on your behalf.
• Usage data collected automatically when you visit our website, including IP address, browser type, device information, pages viewed and referring source.

How we use information

• To respond to your enquiries and provide quotes.
• To deliver and operate the AI, IVRS, messaging, voice-bot, web and software services you request.
• To improve our website, services and customer support.
• To send service updates and, where permitted, relevant offers.
• To meet legal, regulatory and telecom compliance obligations.

Data security

We apply reasonable technical and organisational measures — including access controls and encryption in transit — to protect your information against unauthorised access, alteration, disclosure or loss. No method of transmission over the internet or electronic storage is fully secure, however, and we cannot guarantee absolute security.

Third-party services

We rely on trusted third-party providers and telecom partners — such as messaging gateways, voice carriers, hosting providers and analytics tools — strictly to deliver and improve our services. These providers may process limited data on our behalf and are required to keep it secure and use it only for the agreed purpose. We do not sell your personal information. Your use of third-party platforms may also be subject to their own privacy policies.

User rights

You may request access to, correction of, or deletion of the personal information we hold about you, object to or restrict certain processing, and opt out of marketing communications at any time. To exercise these rights, contact us using the details below and we will respond in line with applicable law.

Cookies

Our website may use cookies and similar technologies to keep the site working, remember your preferences and understand how the site is used. You can control or disable cookies through your browser settings, though some features may not function correctly if you do.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “last updated” date.

Contact information

For any questions about this Privacy Policy or your data, contact NUVZ AI Tech Solutions at hello@nuvzai.com or +91 77806 38823.
Dhonthi Street, Indira Nagar, Madanapalli, Annamayya District, Andhra Pradesh — 517325.